E, bay, pay, tay, say, jeem


No, I am not dead. Yet.

I am reproducing Faisal Khan‘s recent open letter to eBay for the lack of paypal services in Pakistan below to show solidarity with the cause (thanks for the tip Jehan Ara). And I think it is more of a perseption (of the country) problem than anything else. Let us hope to have the services available in Pakistan soon. To eBay: We promise, we won’t mishebave and that all Pakisani usage innovations we will do with the service would be copyleft! 🙂

January 11, 2009

John Donahoe
President and CEO
eBay Inc.
2145 Hamilton Avenue
San Jose, CA 95125

Subject: PayPal for Pakistan

Dear Mr. Donahoe,

I understand you are someone who is immensely busy and have thousands of other important issues to deal with, but I thought I’d try my luck with you. I’ve been writing to PayPal / eBay since 2002 regarding issuance of PayPal accounts for Pakistan, in 2005 I started including eBay in my correspondences to include eBay accounts for Pakistan.

I have never received a reply back. Twice in the past, I received a reply back (filed via customer services) that my ‘complaint’ has been lodged and PayPal will look into it. Other than that, have not gotten a satisfactory reply.

The issue – simple. Why is eBay / PayPal not being offered for Pakistan?

I just finished reading an article on your hand-on approach in TIME Magazine (Issue 12 January 2009 – Asian Edition, Page 35, written by Kristina Dell), it simply compelled me to get on the computer and write another letter to eBay / PayPal. The article gave me hope (again!)

Pakistan – purely from your business perspective may not be that big of an economy, but it surely has an economy that is larger and more active than Bhutan, Chad, Honduras, Somalia, Maldives, Rwanda, Uganda, Yemen —combined!

If these countries can have the privilege of obtaining a PayPal account, why not Pakistan?

As Pakistanis cannot legally have a PayPal account, 1000s of users here circumvent the system and obtain PayPal IDs from their friends and relatives abroad to use and conduct commerce. This should be of no surprise to you.

The same can be said about eBay.

Like I cited, we may not be that big on your radar, perhaps we’re not even equated to a blip, but a country of 170 Million, to be blatantly ignored (you may agree or disagree on my choice of words, if the above mentioned countries can have PayPal, I’d like to know what piece of legislation, law, banking infrastructure, etc. prevents eBay/PayPal from including Pakistan under your countries-in-which-you-work umbrella).

Pakistan’s predominant trading Partner happens to be the US. Within respect to both imports and exports (discounting oil).

The first time I experienced eBay and PayPal in the summer of 2001 whilst briefly working in the US – I was mesmerized to say the least. Till date, I wish we had the privilege of conducting business on a website so many take for granted.

This is not meant to be a protest letter by any means. In fact it is one of a very humble request. A request whose time has come, and was long overdue. I have in the past cited my willingness to help, providing information or getting eBay / PayPal connected to Banks, regulators, whomsoever you would like to meet. I am, in no way proposing or advocating a ‘role’ for myself – my intention is just to help.

Is it too much to think that perhaps this one letter will get the ball rolling. Or if the ball is already rolling, yield the desired result. Will this letter be tacked on your things-to-do board and actually get done with? Is this the right time to plead the case for my country?

I’ll end my letter with a quote from Dale Carnegie (sorry, couldn’t find a befitting Irish quote) “Most of the important things in the world have been accomplished by people who have kept on trying when there seemed to be no hope at all.”

I just want to be able to have an eBay and a PayPal account from Pakistan. In the event you want to reach me, the easiest way is via email, my personal email address is babushka99@gmail.com and official email address is faisal@nacspl.com

Net Access Communication Systems (Private) Limited
Karachi, Pakistan.

CC: Mr. Scott Thompson, President, PayPal.


12 Responses to “E, bay, pay, tay, say, jeem”

  1. Faisal Khan Says:

    Thanks TM. Let’s hope this letter gains traction. Somehow I have a good feeling about this.

  2. M Says:

    maybe this time Faisal might get a reply and we all might finally be treated with basic consumer respect and get accounts! yay!

  3. Usman Ali Rao Says:

    Thanks Faisal Khan hope this letter gains traction. I have a good feeling about your action…..it is a big foot for all pakistani…..and it is important for as becouse in 100 outof 80 places paypal is accept…
    I shell be thankful to you for this ACt.
    with best wishes
    your Regard:
    Engr:Usman Ali
    admin: http://www.palzest.com

  4. Ehtie Says:

    hello, iam a pakistani. i have a question what is this blog about? plz reply me by email 😀

  5. Faraz Babar Says:

    Perhaps one of the reasons for lack of e-money providers in Pakistan is the closed financial ecosystem? My understanding of the problem is at least 5 years out of date, however there are serious regulatory hurdles for an e-money operator to function successfully in Pakistan. Matter of primary concern is the requirements on maintaining a float in local currency and significant exposure to currency volatility in addition to some draconian rules on currency movement imposed by SBP or whoever happens to be the financial services authority in Pakistan. Imagine yourself in Paypal’s shoes, you have people depositing money in Rupee and spending mostly in USD or GBP – You are now subject to additional rules on exchange rates which may or may not have a true bearing on real life. Finally there is the matter of Paypal (or other e-money operator) acting as a means for cash flight from Pakistan, something the SBP frowns upon and you can see why this may be easier said than done. If it’s any consolation, I tried my best in 2003 to launch an e-money operator in Pakistan without success due to these reasons.

  6. ijlal Says:

    nice. But I’ve heard that the paypal is operated by Jew lobby and the countries that do not ACCEPT Israel and other Jews territories an independent state are not listed in their operation list. Is it true or can be true. You never know about these Zionists.. :@


  7. gh Says:

    Sorry to say the author was more than down to earth and unnecessarliy humble. For the reasons Faraz mentioned, they would never operate in pakistan.

  8. omaromar1231 Says:

    I Hope one day they will enable paypal in Pakistan too.

    em a little webmaster from lahore studying and running a webhosting company too + SEO company. I need paypal to sell my websites and receive payments and i got scammed thrice using paypal of another guy due to charge back. If i had my own account i could have been opened up a dispute and never loooose my 2060$. Now whenever i do business i use moneybookers for online payments but only 1 / 100 people online are using moneybookers and rest of 99 percent is paypal users and you would not b surprized to know that Moneybookers do not include United States in its list. :p .

    I have a very nice experience to share with you people regarding to “Why Paypal is not in Pakistan” and what is this 😀 ? ? ? ?

    11 months ago i opened a bank account with United Bank ltd. It was a student account in PKR. I opened it to verify my Moneybookers account. Now i was waitin to sell my website via Moneybookers and transfer some money to my Bank Account and verify it and in some days i managed to sell my website anyhow for 700USD and i received the money in my Moneybookers,

    Then i transfered 50$ of them to check wether its working for Pakistan or not and guess what after 8 days i received a letter one morning stating that you had received 50$ from a British company Moneybookers. Please come to your Bank Branch and meet Blah Blah Blah!!! for Purpose of remitance. Then i went to UBL. The lady sitting at foreign dpt seat asked.

    Who sent you this money?

    I answered its Moneybookers,

    She said! – I know but why they sent?

    I answered that its an online merchant used for transfering money.

    She said! – Boy you know this is not allowed in pakistan :@

    i replied its my earnings and i sold a website and now receiving a reward. its only 50$ why you people are behaving liek that :p 😀

    She gave me a form to fill purpose of remitance then

    at the top of the form it was mentioned in Big BOLD Letters

    —Fill This Form For ammount of greater then 10,000 USD—

    I said maim what is this?

    She said nothing you just fill it out or we are not funding this money in your account………! Then i filled that form and the lady modified my form 10 times + 10 purposes :p finally she agreed on HOME Remitance. :p

    How can you think of getttign paypal in country where banking system is likek that :s

    now you can imagine what happened next time when i received my rest of money 700-50=650$ :p :p :p
    Thanks for reading.

    Kindest Regards
    The Web World

  9. Yon Lipps Says:

    Hi, what anti spam tool do you use? Is it working for you or..? I would really appreciate it if you could answer this question! Thanks in advance!

  10. Selene Cordes Says:

    Hi, what blog platform is this? Can I download it for free or..? I would really appreciate it if you could answer this question! Thanks!

  11. findthailandhotels Says:

    There are some attention-grabbing closing dates in this article however I don’t know if I see all of them heart to heart. Theres some validity however I will take maintain opinion till I look into it further. Good article , thanks and we want more!

  12. SEO Says:

    Great Post Dude…Keep Posting Like This ..I will Come back agian
    To see New post From you SEO

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